October 1, 2025 — Release Notes

Release Summary

Our latest SnowCloud release expands both flexibility and intelligence across the platform — introducing smarter pre-arrival alerts, seamless product transfers, and improved guest data handling. In the app, new POS workflows bring full table service, bar-tab, and to-go order management online, all powered by real-time KDS integration with multi-screen and expediter support — making operations smoother and more connected than ever.

SnowCloud Portal

New Features

  • The Pre-Arrivals Alerts Report now supports alerts for users with anytime package products and incomplete data or waiver requirements.
  • The product transfer tool now supports product transfers for anonymous transactions.

SnowCloud Shop

New Features

  • “Contact Phone Number” user data requirement field, when included in a product classification will now pre-populate with the guest’s existing SMS verified phone number, if a different number is entered than the SMS verified number then it is added to the guest profile as “Preferred Contact Number.”
  • Team Discount Entitlements can now be applied to food and beverage item modifiers that include a surcharge.

SnowCloud App

New Features

  • POS workflows for food and Beverage Table Service, with new location objects for tables, processes for bar-tab and to-go orders.
  • POS/KDS real-time integration with multi-KDS and Expediter support.
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