April 21, 2025 — Release Notes

SnowCloud April Update

Release Summary

The April release introduced interactive dashboard panes for deeper insight, smarter refund and inventory management, and tighter controls to prevent overselling. Updates across the Portal, Shop, and Operator App refined guest check-in, reporting accuracy, and overall system performance — keeping daily operations faster, cleaner, and more reliable.

SnowCloud Portal

New Features

  • Panes at the top the Dashboard Overview are now interactive via clicking; allowing a drill-down view of the selected category (sans Yield & Interactions) (Video)

Updates

  • Packages can no longer be placed inside Packages
  • Repeating inventory schedules can be deleted in bulk from the Inventory Calendar
  • Dynamic Pricing excluded for range products on Inventory Calendar; available only for date inventoried products
  • Enhanced Refund logic for Service Recovery Gift Cards
  • Refined data for reports that include guest ages
  • Continuing improvements to the Contact Lists query templates
  • Account Name on Site Settings page can now be edited

SnowCloud Shop

Improvements

  • Tightened up overselling restrictions for packages that include a shared inventory item
  • Continue Shopping on future date and date-time specific products retains focus on the selected reservation date
  • Refined functionality on the Products & Reservations page for Completed, Active, and Future Entitlements

Bug Fixes

  • Fixed discount logic for packages with a shared inventory item
  • Map Image auto-scaling correction when uploaded
  • Expanded client-side logic related to guest image uploads

SnowCloud Operator App

New Features

  • Quick Check-in is now usable with Add-On items added to the same guest

Improvements

  • Improved formatting on Recent Sales mini drop-down when multiple items are sold

Bug Fixes

  • Fix to multi-use products scanning invalid on last use & subsequent scans for products which use time duration rules
Dave Amirault Avatar