About Cumulus.

After 5 years of designing, building, testing and refining SnowCloud, Cumulus is now ready to be released.

SnowCloud Cumulus will enable its users to run their businesses in ways never seen before, maximizing operational efficiency and saving them money while also improving the guest experience. SnowCloud Cumulus brings industry-leading level technology and functionality to resorts and amusement businesses of all sizes.

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What is SnowCloud Cumulus?

SnowCloud is a resort operating platform. One integrated system to run all aspects of your business. Is it a point of sales system? You can create, manage, and sell all your products through SnowCloud, but we don't believe in Point of Sales. SnowCloud Cumulus is a one hundred percent guest-centered system. We believe that guests shouldn't have to make their purchases at a specific point of sale. Sales should happen wherever and whenever they want them to, right from the palm of their hand.

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Is SnowCloud Cumulus a resort app?

Yes, but it's also so much more. SnowCloud allows guests to encode their own media or use their phone for lift access, make purchases, manage their accounts, and order food or retail items right from the Resort Branded Guest App. Operators can run their entire business from a smartphone with no need for additional hardware. Everything from opening and closing trails, checking real-time reporting, managing guest service issues, processing sales, encoding media, and access scanning can all be done from the SnowCloud Operator App.

Quite simply, SnowCloud Cumulus is the future of resort operating, and we can't wait to share it with you.

SnowCloud is proudly partnered with

Microsoft

Stripe

Open Snow

Interested?

We want to partner with teams who aren't satisfied with the way things have always been done. SnowCloud Cumulus provides you with the power to change what's possible. Want to learn more?

Tell Us About Yourself

Product Sales

Easily create, manage, and sell all your products online, onsite or in your custom resort guest app.

  • Design & build your Estore and App Store
  • Create your products
  • Apply accounting rules including: cash vs deferred revenue options
  • Set inventories and access controls
  • Manage taxes and any additional fees

Access Control

Validate, fulfill, and manage access for admission, rental, and lesson products all from a phone through our resort operator app.

  • Validate purchases and encode media with a phone
  • Allow for guest self-encoding
  • Allow guests to use their phone as their access media
  • Passive UHF RFID, NFC and BLE scanning options

Resort Branded Guest App

Allow your guests to use their phone as their media, interact, transact and control their entire onsite experience through our provided resort guest app.

  • Personalize to your resort/venue
  • In app resort product purchasing
  • Resort maps
  • Snow & weather reports
  • Mobile food ordering
  • In app purchasing for food, retail, access products or any product you choose
  • Customizable news feeds

Retail

Easily run your property's retail sales and management needs through our Retail Sales module.

  • Inventory management & control
  • Retail specific reporting
  • Mobile point of sales
  • Allow for in-app retail purchases
  • No peripheral hardware needed

Food & Beverage

Run your quick service, table-served, bar and other F&B needs through our easy-to-use Food & Beverage module.

  • Inventory management & control
  • Built in mobile KDS system
  • Mobile ordering & payments
  • Allow for in-app food & beverage ordering
  • Reservations & time-slot pick up appointments

Rentals

Manage your rental businesses including inventory control and time-slot based bookings through our Rental module.

  • Online collection of guest data
  • Mobile fulfillment
  • Automated DIN calculations
  • Allow for time-slot based arrivals and product sales
  • Inventory control and management
  • Rentals specific reporting

Lessons

Manage your lesson businesses including inventory and time-slot based bookings through our Lessons module.

  • Online collection of guest data
  • Mobile fulfillment
  • Online or in-app bookings
  • Built in team scheduler
  • Allow for in-app tipping and post lesson communication
  • Lessons specific reporting

Groups

SnowCloud allows you to seamlessly support and book the various groups that frequent your business.

  • Create custom group stores
  • Manage payment types: Accounts receivable, single purchase, individual pay
  • Control and manage group access
  • Customized group reporting

Mobile Management

Conveniently manage your business from anywhere. Get real-time reporting, content management tools and guest service tools available on any web-enabled device.

  • Invite team members and set access permissions
  • Access robust reporting and guest profile data
  • Manage guest service issues
  • Issue service recovery and promos
  • Update trail and feature statuses
  • Integrated charge back and fraudulent charge management tools

Waivers

With SnowCloud Cumulus you can collect waivers on 100% of your guests if you chose.

  • Manage waiver requirements at the product level
  • Ability to upload and apply multiple waivers for various product types
  • Access guest waiver data

CRM

Access your guest data and purchaser lists to use for tactical marketing campaigns.

  • CRM dashboard
  • Access robust guest reporting
  • Create and manage in-platform messaging and emails
  • Create and manage email marketing, SMS and trigger-based marketing campaigns

SnowPay Payments

SnowPay offers an accelerated online and on-property payment process that lets customers securely save their credit card and billing information. This can save your customers time when they check out using your resort branded app or if they use their media as a form of payment.

  • Easy set up
  • Accept multiple forms of payments: credit card, debit card, E Gift Cards, Apple and Google Pay
  • Payments automatically deposited into your account
  • Combat fraud with industry-leading in-platform fraud detection and chargeback dispute tools
  • Easily manage reconciliations and refunds
  • Allow for automatic recurring membership and other advanced payment structures
  • Certified PCI compliant payment processing

Powered by the #1 ranked payment processor in the world.

Managed Hosting

Our cloud-based solution offers the highest levels of online security and scalability.

  • Our hosting automatically scales resources based on your traffic demands
  • No onsite servers to maintain or protect
  • All data is safely stored on the cloud with real-time data back ups

Security

SnowCloud Cumulus offers world-class platform security and data protection.

  • Two factor authentication for all team member and guest account access
  • Data hosted and protected cloud with multiple real-time back ups
  • Certified PCI compliant payment processing and guest data protection
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