Release Summary
The June release delivers major usability and workflow upgrades across SnowCloud — from automated support ticketing and redesigned shop setup pages to improved refund modals, exports, and email management. Party waivers simplify guest check-in, while enhanced discounts, cart reliability, and rental app conversion charts make daily operations smoother and more efficient than ever.
SnowCloud Portral
Improvements
- Support Request Automation: Support requests now flow directly through HubSpot, streamlining ticket management.
- Updated Shop Setup Pages: Activity Shops, Retail Shops & Gift Card shops have a new menu layout which includes Online Menus & Items, Shop Settings, Shop Sales History, and a link to Activities Setup Menu for Activity Shops.
- Refund & Modal Usability: Improved scrolling and accessibility in refund windows and other modals.
- Export Functionality: Restored and clarified Excel/PDF export options across multiple pages, making data extraction more reliable.
- Email & Template Management: Email editor now clears previous data between emails, and template names can be edited for better organization.
- Used By View in Item Setup: If the item is used in a package, the package name is now displayed in the Used By table in item setup.
Bug Fixes
- Employee Access Controls: Employees with expired classifications are now correctly restricted from portal access.
- Dashboard Permissions: Only authorized users (Managers/Admins) can view sensitive financial reports.
- Profile & Icon Consistency: Fixed issues with profile pictures and icons changing unexpectedly.
SnowCloud Shop
New Features
- New Party Liability Waivers allow purchasing guests to sign for their entire party instead of requiring every individual in their party to sign their own waiver.
Improvements
- Waiver Validation: Added checks to prevent blank waiver signatures.
- Lesson Add-ons: Lesson add-ons now function correctly in group shop scenarios.
- Shop Setup Pages: Updated setup pages for Retail and F&B shops, with minor improvements to Gift Card shop.
- Cart & Checkout Reliability: Fixed issues where products would not display or update correctly in the cart and checkout, ensuring a smoother purchasing experience.
- Discounts & Coupons: Resolved conflicts between employee discounts and coupons, clarified which discounts are active, and improved UI feedback when toggling discounts.
Bug Fixes
- Deleted Coupons: Deleted vouchers/coupons no longer appear as available at checkout.
- Activity Shop Visibility: Activity shops now appear even if no image or product is set, improving shop management flexibility.
SnowCloud Operator App
New Features
- Rental App Configurable Conversion Charts: Added the ability to dynamically load and update conversion charts (e.g., shoe size to mondo, guest height to ski/board length) in the rental app, with changes reflected in the operator app.
Improvements
- Lesson Check-In: Fixed logic in the operator app for lesson check-in when a guest has both multi-use and reservation lesson products, ensuring correct lesson availability and check-in behavior.
Bug Fixes
- Addressed an issue where the operator app allowed use of a package item before its valid date.
- The use item button is no longer displayed if all visit dates are in the past, even if there are remaining uses available.
