March 12, 2025 — Release Notes

March SnowCloud Update

Release Summary

The March 12 release brought major usability and insight upgrades across SnowCloud — including rental history tracking, NOAA-powered weather on the dashboard, refined reporting, and expanded CRM tools. With the SnowCloud App now live on the Apple App Store, operators gain pay-on-device functionality, smarter guest profiles, and smoother day-to-day management.

SnowCloud Portal

New Features

  • Calculations made in the rental app can now be reviewed in a guest’s rental history
    • This records all measurements at the time a piece of equipment was issued

Improvements

  • Refinement to Client Support tickets
  • Dashboard now includes weather overview from NOAA
  • Improved functionality to the Reservations & Visits Report for Anytime Products
  • Refined Failed Transaction data in guest profiles to ensure that all records display a reason and card information
  • Improved CRM Smart Contact List functionality

Updates

  • Misc fixes to logic related to entitlements which are expired and for multi-use products & lessons
  • Refined Use History Data for items that make up a Package

SnowCloud Shop

Updates

  • Fixed an issue which could cause products to appear as unavailable
  • Improved Products & Reservations page in guest account menu to ensure that all Complete, Active, and Future entitlements display under the correct status column

SnowCloud Operator App

New Features

  • The SnowCloud app is now available on the Apple App Store
  • Pay on Device functionality can be used for onsite POS applications
  • Future entitlements now appear in guest profiles

Improvements

  • Updated the Weather Overview section on the Dashboard to display forecast by NOAA

Updates

  • Lesson check-in now recognizes returned uses
  • Rental App should also recognize returned uses
  • Anytime items display a warning symbol ⚠️ in the guest’s active entitlements if viewing profile on a blackout date
  • Selecting “End Session” when attempting to exit a POS session now returns directly to the main menu
  • Minor UI fixes to POS module if “guest search” was used & during scanning operations

We’d love to show you the future of resort operations.

Book a Demo Today
Categories:
Dave Amirault Avatar

About the author

Dave Amirault
Dave serves as Chief Innovation Officer for SnowCloud and brings over 25 years of experience in technology and marketing to our team. Prior to joining SNOW Partners, Dave founded Figure 11, a resort marketing and technology agency, and held marketing leadership positions at GoDaddy, Pagely, Snowbird, Sierra-at-Tahoe, Aspen Snowmass, and Freeskier Magazine.