Latest Articles from Our Team
-
Why Cloud-Native Resort Operations Are the New Standard
Discover why more resorts are moving to cloud-based operations. Learn how SnowCloud, built on Microsoft Azure, delivers unmatched security, speed, and scalability—without the headaches of on-site servers.
-
Eliminate Ticket Lines With SnowCloud
Mountain Creek eliminated ticket window lines on 7,000+ skier days by using SnowCloud to power advanced purchases, mobile media encoding, and a fully modern guest arrival experience.
-
We’ll see you at NSAA 2025 on Marco Island.
The SnowCloud team is packing up and heading to the National Ski Areas Association (NSAA) Annual Conference in Marco Island, Florida. As always, we’re bringing the heat (figuratively and literally) with live demos of SnowCloud.
-
Oak Mountain Joins SnowCloud to Elevate Guest Experience and Streamline Operations
We’re excited to welcome Oak Mountain, a beloved ski area in New York’s Adirondack region, to the SnowCloud platform.
-
April 21, 2025 — Release Notes
The April release introduced interactive dashboard panes for deeper insight, smarter refund and inventory management, and tighter controls to prevent overselling. Updates across the Portal, Shop, and Operator App refined guest check-in, reporting accuracy, and overall system performance — keeping daily operations faster, cleaner, and more reliable.
-
SnowCloud Welcomes Ryan Triffitt as Director of Business Development
We’re pleased to welcome Ryan Triffitt to the SnowCloud team as our new Director of Business Development.
-
April 2025 Product Update
New Drill-Down Dashboards Are Here We’re always working on ways to make SnowCloud faster, smarter, and easier to use — especially when it comes to accessing your resort’s most important data.
-
March 12, 2025 — Release Notes
The March 12 release brought major usability and insight upgrades across SnowCloud — including rental history tracking, NOAA-powered weather on the dashboard, refined reporting, and expanded CRM tools. With the SnowCloud App now live on the Apple App Store, operators gain pay-on-device functionality, smarter guest profiles, and smoother day-to-day management.
-
February 23, 2025 — Release Notes
This update sharpens accuracy and performance across SnowCloud — adding item-level refunds, improved dispute handling, clearer gift card vs. shop credit labeling, and expanded coupon support. The Operator App now displays team member names, improves speed and reliability, and refines rental and time-based entitlement logic for smoother daily operations.
-
January 28, 2025 – Release Notes
This release adds SnowPay dispute and fraud tools, optimized payout scheduling, clearer Shop messaging, and a redesigned Operator App with faster navigation, performance boosts, and optional on-device rental indemnification forms.