Terms of Use.

SnowCloud Terms of Use.

This is an agreement between you and SnowCloud, LLC (with its affiliates, "SnowCloud" or "we"). Please read these SnowCloud Terms of Use before using this website. By using SnowCloud, you agree to be bound by the terms of this Agreement on behalf of yourself and all members of your household and others who use SnowCloud under your account. If you do not accept the terms of this Agreement, then you may not use the SnowCloud website. Your use of SnowCloud is subject to any additional rules, policies, and terms that apply to this website.

Ownership and Operation.

This website belongs to SnowCloud, LLC, 112 Main Road, Suite 4, Montville, New Jersey 07045. SnowCloud may, in its sole discretion and at any time, modify or discontinue this website or specific portions of it.

Agreement to Be Bound.

Your use of this website constitutes your agreement with SnowCloud to be bound by, and to act in accordance with, these Terms of Use.

Continuing Agreement.

We may change or revise these Terms of Use from time to time by updating this posting, so please visit this area each time you visit the website or purchase a product to keep up to date with the current terms regarding your use of the website. Your use of the website reaffirms your continuing agreement to the then-current Terms of Use.

Use of Site Materials.

SnowCloud owns the copyright of all the material on the website or has a valid right from a third party to use material on the website. SnowCloud also owns or has a valid right to use all trademarks, service marks, and trade names used on this website. No part of the website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright, trademark, and other proprietary notices on the materials. Any modification of the materials or use of the materials for any other purpose is a violation of SnowCloud's copyright and other proprietary rights. The use of any such material on any other website or computer network without SnowCloud's written consent is strictly prohibited. Your use of the trademarks, service marks and trade names on this website in any manner other than as authorized in these terms and conditions, or as authorized in writing by SnowCloud, is strictly prohibited.

Account Registration.

You may browse this website without registering for an account. You will be required to register for an account to use certain features of this website, such as reserving or purchasing a ticket. Your account username may not include the name of another person with the intent to impersonate that person, or be offensive, vulgar, or obscene. Your account username and password are personal to you. You will be responsible for the confidentiality and use of your username and password, and for all activities (including purchases) that are conducted through your account. You may not transfer or sell access to your account. We will not be liable for any harm related to disclosure of your username or password or the use by anyone else of your username or password. You may not use another user's account without that user's permission. You will immediately notify us in writing if you discover any unauthorized use of your account or other account-related security breach. We may require you to change your username and/or password if we believe your account is no longer secure, or if we receive a complaint that your username violates someone else's rights. You will have no ownership in your account or your username. We may refuse registration, cancel an account, or deny access to the Site for any reason.

Privacy.

For information on how SnowCloud uses and protects the personal information you may provide on this website, see our Privacy Policy.

Geographic Scope of Site.

SnowCloud controls and operates this website from within the United States of America. Unless otherwise specified on or by this website, this website is intended to promote only those products sold by SnowCloud in the United States and its territories, and SnowCloud makes no representation that materials in this website or the products described thereby are appropriate or available for use in other locations. All visitors to this website are responsible for compliance with all local laws applicable to them with respect to the content and operation of this website.

Links to Other Sites.

For your convenience, this website may provide links to other websites on the World Wide Web that are not operated by SnowCloud. These links do not mean that SnowCloud endorses, approves or sponsors any information available at the linked site or any products that may be sold there, nor is SnowCloud liable for any damage that may result from your use of such information or products.

Contents of the Website- Disclaimer.

The materials in this website (including graphics, software, recommendations or other materials) and any materials made available through this website are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, SnowCloud disclaims all warranties, express or implied, including but not limited to, all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. SnowCloud does not warrant or make any representations regarding the use or the results of these use of the materials in this website in terms of their correctness, accuracy, reliability or otherwise. The materials in this website could include technical inaccuracies or typographical errors. These materials could be inaccurate or become inaccurate as a result of developments occurring after their respective dates. SnowCloud undertakes no obligation to verify or maintain the currency of such information. Certain links in this website may link you to other sides on the World Wide Web. The linked sites may not be under the control of SnowCloud and SnowCloud is not responsible, in any event, for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. SnowCloud is not responsible for webcasting or any other form of transmission received from any linked site. SnowCloud is providing these links to you only as a convenience, and the inclusion of any link does not imply a referral by SnowCloud to, or an endorsement by SnowCloud of, the linked site or any products or services which may be offered there.

Operation of Website- Disclaimer.

SnowCloud endeavors to maintain this website and its operation, but is not, and cannot be, responsible for the results of any defects that may exist in the website or its operation. As to the operation of the website, SnowCloud expressly disclaims all warranties of any kind, whether express or implied, including but not limited to all implied warranties of merchantability or fitness for a particular purpose, title and non-infringement. SnowCloud makes no warranty that (i) the operation of the website will meet the user's requirements, (ii) access to the website will be uninterrupted, timely, secure, free of viruses, worms, trojan horses or other harmful components, or free of defects or errors; (iii) the results that may be obtained from the use of the website will be accurate or reliable; or (iv) defects will be corrected. You (and not SnowCloud) assume the entire cost of all servicing, repair or correction that may be necessary for your computer or phone equipment and software because of any viruses, errors or any other problems whatsoever you may have as a result of visiting the website.

Limitation of Liability.

Under no circumstances shall SnowCloud be liable for any damages or injury, including any direct, special, incidental, consequential, punitive or other damages, that may result from the use of, or the inability to use, the website or any materials In this site, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of the website or information available in the website. SnowCloud shall not be liable even if SnowCloud or a SnowCloud authorized representative has been advised of the possibility of such damages. These include but are not limited to damages or injury caused by error, omission, interruption, defect, failure of performance, delay in operation or transmission, line failure or computer virus, worm, trojan horse or other harmful component.

Applicable law may not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations or exclusions may not apply to you. However, in no event shall SnowCloud's total liability to you for damages, losses, and causes of action (whether in contract, tort (including but not limited to, negligence or otherwise) exceed the amount paid by you, if any, for accessing this site.

Availability of Help.

This website may provide a Help file or other instructions for the use of this site. However, you understand that SnowCloud is under no obligation to provide any support for the use of the website.

Applicable Law; Jurisdiction.

These terms of Use and any disputes arising under or related to these Terms of Use (whether for breach of contract, tortious conduct or otherwise) will be governed by the laws of the State of New Jersey, without reference to its conflict of law principles. Any legal actions, suits or proceedings arising out of these Terms of Use (whether for breach of contract, tortious conduct or otherwise) will be brought exclusively in the state courts of New Jersey, and you hereby accept and submit to the personal jurisdiction of these New Jersey courts with respect to any legal actions, suits or proceedings arising out of these Terms of Use. You also waive to the fullest extent permitted by law any right to a trial by jury in any action, suit or proceeding brought to enforce, defend, or interpret any right or remedies under, or arising in connection with or relating to, these Terms of Use.

Severability.

If any provision of these Terms of Use shall be found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.

No Waiver.

No failure on the part of SnowCloud to enforce any part of these Terms of Use shall constitute a waiver of any of SnowCloud's rights under these Terms of Use, whether for past or future actions on the part of any person. Neither the receipt of any funds by SnowCloud nor the reliance on any person on SnowCloud's actions shall be deemed to constitute a waiver of any part of these Terms of Use. Only a specific, written waiver signed by an authorized representative of SnowCloud's shall have any legal effect whatsoever.

No Legal Effect.

The paragraph titles in these Terms of Use are for convenience only and have no legal or contractual effect.

Product Sales

Easily create, manage, and sell all your products online, onsite or in your custom resort guest app.

  • Design & build your Estore and App Store
  • Create your products
  • Apply accounting rules including: cash vs deferred revenue options
  • Set inventories and access controls
  • Manage taxes and any additional fees

Access Control

Validate, fulfill, and manage access for admission, rental, and lesson products all from a phone through our resort operator app.

  • Validate purchases and encode media with a phone
  • Allow for guest self-encoding
  • Allow guests to use their phone as their access media
  • Passive UHF RFID, NFC and BLE scanning options

Resort Branded Guest App

Allow your guests to use their phone as their media, interact, transact and control their entire onsite experience through our provided resort guest app.

  • Personalize to your resort/venue
  • In app resort product purchasing
  • Resort maps
  • Snow & weather reports
  • Mobile food ordering
  • In app purchasing for food, retail, access products or any product you choose
  • Customizable news feeds

Retail

Easily run your property's retail sales and management needs through our Retail Sales module.

  • Inventory management & control
  • Retail specific reporting
  • Mobile point of sales
  • Allow for in-app retail purchases
  • No peripheral hardware needed

Food & Beverage

Run your quick service, table-served, bar and other F&B needs through our easy-to-use Food & Beverage module.

  • Inventory management & control
  • Built in mobile KDS system
  • Mobile ordering & payments
  • Allow for in-app food & beverage ordering
  • Reservations & time-slot pick up appointments

Rentals

Manage your rental businesses including inventory control and time-slot based bookings through our Rental module.

  • Online collection of guest data
  • Mobile fulfillment
  • Automated DIN calculations
  • Allow for time-slot based arrivals and product sales
  • Inventory control and management
  • Rentals specific reporting

Lessons

Manage your lesson businesses including inventory and time-slot based bookings through our Lessons module.

  • Online collection of guest data
  • Mobile fulfillment
  • Online or in-app bookings
  • Built in team scheduler
  • Allow for in-app tipping and post lesson communication
  • Lessons specific reporting

Groups

SnowCloud allows you to seamlessly support and book the various groups that frequent your business.

  • Create custom group stores
  • Manage payment types: Accounts receivable, single purchase, individual pay
  • Control and manage group access
  • Customized group reporting

Mobile Management

Conveniently manage your business from anywhere. Get real-time reporting, content management tools and guest service tools available on any web-enabled device.

  • Invite team members and set access permissions
  • Access robust reporting and guest profile data
  • Manage guest service issues
  • Issue service recovery and promos
  • Update trail and feature statuses
  • Integrated charge back and fraudulent charge management tools

Waivers

With SnowCloud Cumulus you can collect waivers on 100% of your guests if you chose.

  • Manage waiver requirements at the product level
  • Ability to upload and apply multiple waivers for various product types
  • Access guest waiver data

CRM

Access your guest data and purchaser lists to use for tactical marketing campaigns.

  • CRM dashboard
  • Access robust guest reporting
  • Create and manage in-platform messaging and emails
  • Create and manage email marketing, SMS and trigger-based marketing campaigns

SnowPay Payments

SnowPay offers an accelerated online and on-property payment process that lets customers securely save their credit card and billing information. This can save your customers time when they check out using your resort branded app or if they use their media as a form of payment.

  • Easy set up
  • Accept multiple forms of payments: credit card, debit card, E Gift Cards, Apple and Google Pay
  • Payments automatically deposited into your account
  • Combat fraud with industry-leading in-platform fraud detection and chargeback dispute tools
  • Easily manage reconciliations and refunds
  • Allow for automatic recurring membership and other advanced payment structures
  • Certified PCI compliant payment processing

Powered by the #1 ranked payment processor in the world.

Managed Hosting

Our cloud-based solution offers the highest levels of online security and scalability.

  • Our hosting automatically scales resources based on your traffic demands
  • No onsite servers to maintain or protect
  • All data is safely stored on the cloud with real-time data back ups

Security

SnowCloud Cumulus offers world-class platform security and data protection.

  • Two factor authentication for all team member and guest account access
  • Data hosted and protected cloud with multiple real-time back ups
  • Certified PCI compliant payment processing and guest data protection
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